RSG Refresher

Course Purpose: Refresh current responsible gambling knowledge for QLD hospitality workers, with the latest practices, signage and…

AML/CTF Refresher

Course Purpose: Refresh Anti-Money Laundering and Counter-Terrorism Financing knowledge for hospitality and gaming staff. Updates …

Fire Awareness Training

Course Purpose: General fire-safety awareness for hospitality and venue staff. Covers fire causes and classes, emergency response,…

RSG Refresher Course 2024-2025

This Responsible Service of Gambling refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date informat…

RSG Refresher Course 2023-2024

This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date informa…

CLO Refresher

Course Purpose: Refresh Customer Liaison Officer skills for QLD gaming venues. Updates the responsibilities of the CLO including excl…

RSG Refresher Course 2022-2023

This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date informa…

Armed Robbery Training

Course Purpose: Prepare frontline venue staff to respond safely to an armed robbery. Covers prevention, behaviour during an incide…

Customer Liaison Officer

Course Purpose: Foundation training for Customer Liaison Officers in QLD gaming venues. Covers self-exclusion and venue-initiated …