Floor Operations

Course Purpose: Practical introduction to espresso coffee preparation. Covers the bean-to-cup workflow — grinding, dosing, extraction, milk texturing and finishing — for cafe and venue staff new to the espresso machine. Estimated Duration: 30–45 minutes Format: 11 lessons with 4 quizzes

Course Purpose: Equip food-handling staff to identify, communicate and manage food allergens and intolerances. Covers the priority allergens, cross-contact prevention, customer communication, and Food Standards Code obligations. Estimated Duration: 30–45 minutes Format: 13 short lessons with a final knowledge check

Course Purpose: Refresh and update RSA knowledge for QLD hospitality workers — covering the fundamentals of responsible alcohol service, current obligations, and recent legislative updates. Estimated Duration: 60–90 minutes Format: 14 lessons across 35 topics with 5 short quizzes

This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

Course Purpose: Refresh current responsible gambling knowledge for QLD hospitality workers, with the latest practices, signage and harm-minimisation requirements. Estimated Duration: 60–90 minutes Format: 3 lessons across 22 topics with 2 quizzes

Are you a food handler at your workplace or need to become one? We take food safety seriously and we have a substantial online course that will ensure you are knowledgeable and aware about the laws and food standards that would apply in your job.