Gaming AlphabeticalNewly Created All InstructorsDaveIanMelNicholasaademo Not Enrolled 5 Lessons Armed Robbery Training Ian Course Purpose: Prepare frontline venue staff to respond safely to an armed robbery. Covers prevention, behaviour during an incident, post-incident response, and supporting staff and customers afterwards. Estimated Duration: 30–45 minutes Format: 5 lessons across 18 topics with 4 quizzes Not Enrolled 3 Lessons CLO Refresher Ian Course Purpose: Refresh Customer Liaison Officer skills for QLD gaming venues. Updates the responsibilities of the CLO including exclusions, reporting and the responsible-gambling code of practice. Estimated Duration: 30–45 minutes Format: 3 lessons across 10 topics with a knowledge check Not Enrolled 3 Lessons Customer Liaison Officer Ian Course Purpose: Foundation training for Customer Liaison Officers in QLD gaming venues. Covers self-exclusion and venue-initiated exclusion, providing gambling-help information, OLGR reporting, and the responsible-gambling code of practice. Estimated Duration: 60–90 minutes Format: 3 lessons across 32 topics with 3 quizzes Not Enrolled 3 Lessons RSG Refresher Course 2022-2023 Mel This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers. Not Enrolled 5 Lessons Armed Robbery Training Ian Course Purpose: Prepare frontline venue staff to respond safely to an armed robbery. Covers prevention, behaviour during an incident, post-incident response, and supporting staff and customers afterwards. Estimated Duration: 30–45 minutes Format: 5 lessons across 18 topics with 4 quizzes Not Enrolled 3 Lessons CLO Refresher Ian Course Purpose: Refresh Customer Liaison Officer skills for QLD gaming venues. Updates the responsibilities of the CLO including exclusions, reporting and the responsible-gambling code of practice. Estimated Duration: 30–45 minutes Format: 3 lessons across 10 topics with a knowledge check Not Enrolled 3 Lessons Customer Liaison Officer Ian Course Purpose: Foundation training for Customer Liaison Officers in QLD gaming venues. Covers self-exclusion and venue-initiated exclusion, providing gambling-help information, OLGR reporting, and the responsible-gambling code of practice. Estimated Duration: 60–90 minutes Format: 3 lessons across 32 topics with 3 quizzes Not Enrolled 3 Lessons RSG Refresher Course 2022-2023 Mel This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers. Back
