Description
SITHFAB021 — Provide responsible service of alcohol. The nationally accredited RSA course for hospitality workers across Australia. Valid in QLD, ACT, WA and NT. Delivered online by industry-experienced qualified trainers and assessors, covering current legislation and refusal-of-service practice.
The course covers your regulatory obligations and the practice that protects your patrons, your licence and your team. Suitable for new starters, returning workers, and anyone moving into a licensed venue.
What you’ll be able to do
- Apply Australian liquor laws and your venue’s house policy.
- Identify intoxication early and intervene before a situation escalates.
- Refuse service calmly, lawfully and without losing the room.
- Recognise the harm-minimisation obligations that sit on every shift.
Who’s it for — anyone serving, supplying or selling alcohol in a hospitality workplace.