This course is suitable for staff who are tasked with setting up and  running promotional draws for the venue. Included is information on how to set up the different draws available, as well as, how to run draws and manage virtual entries. Looking for the original eDraw application? Please refer to the course called eDraw on this platform.

This course is suitable for staff who are tasked with running promotional draws for the venue. Included is information on how to run all of the different draws available as well as how to set up and run a Registered Members Draw.

This course is suitable for cashiers. Included is information on how to open and balance a cashier shift, how to process all daily transactions and basic troubleshooting. Other topics include:

• Daily Operations and Manual Payments
• Cheques
• Redemptions
• CRT troubleshooting

This Fire Awareness course trains hospitality staff in fire safety, emergency procedures, escape routes, alarm response, evacuation protocols, fire fighting equipment use, and assembly area…

This course is suitable for managers and senior staff that are responsible for data entry, variance checking and investigations, gaming machine configuration, and advanced gaming reports. It includes a complete overview of the Game/Data application.

A series of live Workshops hosted by Sarah Franklyn / Director of Sales & Marketing at Impact Data

This course is suitable for both member and gaming staff. Included is information on how to:

• Assist members at the kiosk
• Change kiosk paper
• Reset a member's PIN
• Reprint kiosk vouchers

This course will take you through an overview of the correct actions to take in the unlikely event of an armed hold up at Lions…

This course will take you through the emergency protocols for your club.

Let’s learn about how to use the club’s Bottle Cycler.

Let’s learn about your Workplace Health and Safety requirements, how to prevent accidents, what to do in if someone is injured, how to handle chemicals…

Suitable for gaming and cashier staff. Included is information on how to monitor a live gaming floor and troubleshoot issues quickly and effectively.

This course is suited to Senior Management. Included is information on the various aspects of managing your membership database and advanced member reports, such as:

• Making members unfinancial
• Searching and reviewing a deleted member
• Managing membership groups
• Maintaining a membership setting and managing membership rates
• Managing bonus points in bulk i.e. assigning them and expiring them
• Navigating member management reports
• Setting a grace period

This course is best suited to Senior Reception Staff and Duty Managers who have supervisor access to the Membership application. Included is information on how to review and adjust points on a members account, add citations, suspensions and self exclusions and how to run advanced reports.

This course is suited to staff using the Member application on a daily basis for basic member operations. Information includes how to add and renew members, print and encode cards and troubleshooting card issues.

This course is ideal for Managers that oversee the loyalty program for the venue. Included is information on how to maintain the tiering framework, preview tier movement, make manual adjustments and run detailed tiering reports.