Gain an understanding of psychosocial safety, how to identify psychosocial hazards, how to manage & respond to psychosocial risks.

Gain practical tools to develop emotional resilience, recover from adversity, remain calm under stress, and build confidence in challenging situations in the workplace. It includes interactive activities, self-assessments, downloadable tools, and reflection exercises.

Course Purpose: Nationally accredited RSA course delivering the unit of competency SITHFAB021 (Provide responsible service of alcohol). Equips hospitality staff with the skills and knowledge to serve alcohol responsibly and to support customers requesting or consuming alcohol on licensed premises. Estimated Duration: 6–10 hours Format: 14 lessons across 77 topics, with 23 quizzes and a final assessment

Course Purpose: Nationally accredited gambling-services training delivering SITHGAM022 (Provide responsible gambling services). Required for anyone performing gambling tasks in a hospitality workplace; covers all state and territory requirements and is valid in QLD and WA. Estimated Duration: 4–6 hours Format: 7 lessons across 36 topics with 17 quizzes

Responsible Management of Licensed Venues (RMLV) is a mandatory course in Queensland which must be completed by the licensee or an applicant for an Approved Manager Licence for a licensed premises.

Responsible Management of Licensed Venues (RMLV) is a mandatory course in Queensland which must be completed by the licensee or an applicant for an Approved Manager Licence for a licensed premises.

The RSA course contains the nationally accredited unit of competency SITHFAB002 Provide responsible service of alcohol. The course describes the performance outcomes, skills and knowledge required to provide responsible alcohol services and to assist those customers who may be requesting or drinking alcohol on licensed premises.

Course Purpose: Refresh and update RSA knowledge for QLD hospitality workers — covering the fundamentals of responsible alcohol service, current obligations, and recent legislative updates. Estimated Duration: 60–90 minutes Format: 14 lessons across 35 topics with 5 short quizzes

Course Purpose: Refresh and update RSA knowledge for QLD hospitality workers — covering the fundamentals of responsible alcohol service, current obligations, and recent legislative updates. Estimated Duration: 60–90 minutes Format: 14 lessons across 35 topics with 5 short quizzes

This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

Essential online course for anyone performing gambling tasks in a hospitality workplace. The online RSG course covers the national accredited unit of competency SITHGAM001 Provide responsible gambling service that provides detailed information on all states and territories. The course is valid in QLD and WA.

Course Purpose: Refresh current responsible gambling knowledge for QLD hospitality workers, with the latest practices, signage and harm-minimisation requirements. Estimated Duration: 60–90 minutes Format: 3 lessons across 22 topics with 2 quizzes

This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.

This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.