Courses

  • 6 Lessons

    Psychosocial safety in the workplace

    Course Purpose: Foundational training on psychosocial hazards under WHS law. Covers identifying psychosocial risks, employer and worker obligations, and practical controls that support a mentally healthy workplace. Estimated Duration: 60–90 minutes Format: 6 lessons across 38 topics with 4 quizzes

  • 3 Lessons

    Resilience – Staying Strong Under Pressure

    Course Purpose: Practical strategies to build personal resilience and manage workplace pressure. Covers the resilience mindset, stress management techniques, and sustainable habits that help staff perform under demanding conditions. Estimated Duration: 20–30 minutes Format: 3 lessons across 9 topics with a final quiz

  • 14 Lessons

    Responsible Service of Alcohol (RSA) — SITHFAB021

    Course Purpose: Nationally accredited RSA course delivering the unit of competency SITHFAB021 (Provide responsible service of alcohol). Equips hospitality staff with the skills and knowledge to serve alcohol responsibly and to support customers requesting or consuming alcohol on licensed premises. Estimated Duration: 6–10 hours Format: 14 lessons across 77 topics, with 23 quizzes and a final assessment
  • 7 Lessons

    Responsible Service of Gambling (RSG) — SITHGAM022

    Course Purpose: Nationally accredited gambling-services training delivering SITHGAM022 (Provide responsible gambling services). Required for anyone performing gambling tasks in a hospitality workplace; covers all state and territory requirements and is valid in QLD and WA. Estimated Duration: 4–6 hours Format: 7 lessons across 36 topics with 17 quizzes

  • 3 Lessons

    RMLV Face to Face Pre-Work

    Responsible Management of Licensed Venues (RMLV) is a mandatory course in Queensland which must be completed by the licensee or an applicant for an Approved Manager Licence for a licensed premises.
  • 5 Lessons

    RMLV Online Pre-Work

    Responsible Management of Licensed Venues (RMLV) is a mandatory course in Queensland which must be completed by the licensee or an applicant for an Approved Manager Licence for a licensed premises.
  • 8 Lessons

    RSA Online Training Course

    The RSA course contains the nationally accredited unit of competency SITHFAB002 Provide responsible service of alcohol. The course describes the performance outcomes, skills and knowledge required to provide responsible alcohol services and to assist those customers who may be requesting or drinking alcohol on licensed premises.
  • 14 Lessons

    RSA Refresher

    Course Purpose: Refresh and update RSA knowledge for QLD hospitality workers — covering the fundamentals of responsible alcohol service, current obligations, and recent legislative updates. Estimated Duration: 60–90 minutes Format: 14 lessons across 35 topics with 5 short quizzes

  • 12 Lessons

    RSA Refresher Course 2022-2023

    This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

  • 12 Lessons

    RSA Refresher Course 2023-2024

    This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

  • 12 Lessons

    RSA Refresher Course 2024-2025

    This Responsible Service of Alcohol refresher is aimed at those who need to update skills or refresh their knowledge in the fundamentals of responsible service of alcohol practices and obligations.  The Responsible Service of Alcohol refresher is written for QLD hospitality workers. 

  • 6 Lessons

    RSG Online Training Course

    Essential online course for anyone performing gambling tasks in a hospitality workplace. The online RSG course covers the national accredited unit of competency SITHGAM001 Provide responsible gambling service that provides detailed information on all states and territories. The course is valid in QLD and WA.

  • 3 Lessons

    RSG Refresher

    Course Purpose: Refresh current responsible gambling knowledge for QLD hospitality workers, with the latest practices, signage and harm-minimisation requirements. Estimated Duration: 60–90 minutes Format: 3 lessons across 22 topics with 2 quizzes

  • 3 Lessons

    RSG Refresher Course 2022-2023

    This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.

  • 3 Lessons

    RSG Refresher Course 2023-2024

    This Responsible Service of Gaming refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.

  • 3 Lessons

    RSG Refresher Course 2024-2025

    This Responsible Service of Gambling refresher is aimed at those who need to update skills or refresh their knowledge. It provides up to date information regarding responsible gambling practices for QLD hospitality workers.
  • 5 Lessons

    Running eReports

    This course is suited to Gaming and Promotions managers. Included is information on how to locate and export reports based on gaming play, POS and promotions that have been awarded to patrons.
    • Member By Period - member gaming play and promotion
    • Promotion By Period - each promotion and which members have been awarded
    • Period Summary - gaming, points and pos reports.
    • Liability/Misc - gaming and promotion reports
    • Machine Reports - gaming reports
  • 9 Lessons

    Safe Food Handling

    Are you a food handler at your workplace or need to become one? We take food safety seriously and we have a substantial online course that will ensure you are knowledgeable and aware about the laws and food standards that would apply in your job.

  • 10 Lessons

    Safe Food Handling

    Course Purpose: Comprehensive food-safety training for food handlers in hospitality workplaces. Covers food safety law, Food Standards Code obligations including Standard 3.2.2A, contamination control, allergen awareness, cleaning and personal hygiene. Estimated Duration: 2–3 hours Format: 10 lessons across 52 topics with 8 quizzes